Clear Browsing Data

If you are having trouble with your login or account, you can Clear Browsing Data to start from scratch.

Either (1) "Clear Browsing Data" or (2) manually log out of each Vatom Platform

1. Clear Google Chrome Cache and Cookies. 

Chrome > Clear Browsing Data (⇧ + ⌘ + ⌫)

Chrome > Settings > Privacy & Security > Clear Browsing Data > All Time

Select and clear the following (All Time):

• Cookies and other site data
• Cached images and files
• Browser history (optional)

1. Clear Apple Safari Cache and Cookies

iPhone / iPad - Go to Settings  > Safari, then tap Clear History and Website Data.

Mac - Clear cookies in Safari on Mac

If you completed 'clear cache and cookies' you should be automatically logged out of all Vatom platforms and do not need to perform step 2.

2. Log Out of all of the following Vatom Sites:

• Vatom Studio: https://studio.vatom.com - Choose your profile image in the top-right and select "Logout"
• Vatom Spaces: https://spaces.vatom.com - Choose Logout at the bottom of the screen
• Vatom Wallet: https://wallet.vatom.com - Open your Profile in the top-right and select "Log Out"

Once you have completed either Option 1 or Option 2 you should be completely logged out of the Vatom platform. Please try logging into the platform again, and log In with the exact email address the invitation was sent to.